Accessibility

At James Coffee Co., we are committed to ensuring accessibility for all our customers, including those with disabilities. We strive to make our website and services inclusive, user-friendly, and compliant with applicable accessibility standards.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Accessibility Standards

We are working on designing our website to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are recognized globally as the benchmark for web accessibility, focusing on creating content that is perceivable, operable, understandable, and robust:

• Perceivable - Information and user interface components must be presentable to users in ways they can perceive
• Operable - User interface components and navigation must be operable
• Understandable - Information and the operation of the user interface must be understandable
• Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

We continue our efforts to constantly improve the accessibility of our site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities.

Feedback

We welcome your feedback on how we can improve accessibility for all users. If you have suggestions or encounter barriers while using our website, please contact us. We are here to assist you.

• Email: customerservice@jamescoffeeco.com
• Phone: 6197567770
  

Disclaimer

We're committed to making our website accessible and user-friendly for everyone. While we do our best to support a wide variety of assistive technologies, some users may experience limitations due to the diverse nature of these tools. Please know that improving accessibility is an ongoing process, and we truly appreciate your patience and understanding as we continue to enhance your experience.

Last updated: July 30th, 2025

Thank you for shopping with James Coffee Co. We are dedicated to providing an inclusive experience for all!